Discover how GSM affects towel softness, absorbency, and guest satisfaction. A must-read for hotels, B&Bs, and boutique stays.

🧼 Towel Talk: What GSM Really Means for Guest Comfort

30th October, 2025

Because every gram counts when it comes to softness, absorbency, and guest satisfaction.

When guests reach for a towel, they’re not just drying off — they’re forming an impression. Is it plush or papery? Luxurious or forgettable? At Soft Touch Linens, we believe the secret to unforgettable comfort lies in one simple metric: GSM.

Let’s decode it.

📏 What Is GSM?

GSM stands for “grams per square metre” — a measure of towel density. The higher the GSM, the thicker and more absorbent the towel. Lower GSM towels are lighter, quicker to dry, and often more cost-effective.

🧮 GSM Breakdown for Hospitality Towels

GSM RangeFeelBest For
300–400 GSMLightweight, fast-dryingBudget hotels, gyms, high-turnover stays
400–500 GSMBalanced softness and absorbencyMid-range hotels, guest houses
500–600 GSMPlush, indulgentBoutique hotels, luxury B&Bs
600–800 GSMSpa-grade luxuryPremium suites, wellness retreats

600 GSM is often the sweet spot — soft enough to impress, practical enough to launder efficiently.

🧵 Why GSM Matters

  • Guest Satisfaction: High-GSM towels feel indulgent and elevate the stay.
  • Laundry Efficiency: Lower GSM towels dry faster and reduce energy costs.
  • Brand Perception: GSM reflects your commitment to quality — even if guests don’t know the term, they feel the difference.

🌿 Other Factors to Consider

GSM is just one part of the story. For true hospitality-grade performance, look for:

  • Turkish or ring-spun cotton for softness and durability
  • Double-stitched hems to prevent fraying
  • Colorfast dyes for long-term elegance
  • Pre-shrunk fabrics to maintain shape after laundering

🛍️ Ready to Upgrade Your Towels?

Explore our hotel towel collection — curated for comfort, compliance, and brand elegance. Whether you’re outfitting a boutique B&B or a luxury spa, we’ll help you choose the perfect GSM for your guests.

Shop now at softtouchlinens.co.uk — where comfort meets compliance.

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